Lighting Warranty
At Street Skrapers, we stand behind the quality and performance of our lighting products. Every product you purchase from us comes with a 12-month product failure warranty.
What’s Covered
If your lighting product completely fails electronically within 12 months from the date of purchase, we’ll replace it at no additional cost. This warranty applies to product failures that occur under normal use and conditions.
What’s Not Covered
This warranty does not cover damage caused by:
- Improper installation or use outside the product’s intended purpose
- Physical damage, accidents, or exposure to extreme conditions
- Unauthorized modifications or repairs
Troubleshooting and Support
If you’re experiencing any issues with your product, the first step is to contact us. Our team will help troubleshoot the problem and determine whether a replacement is necessary. In many cases, we can help you identify simple fixes to get your product back up and running quickly.
How to Submit a Warranty Claim
To request a replacement under warranty, please reach out to us at info@streetskrapers.com with:
- Your order number or proof of purchase
- A description of the issue (and photos if possible)
Our team will review your request promptly and guide you through the next steps.